Symptom: Symantec Endpoint Protection clients fail to obtain content from Group Update Providers over slow wide-area network (WAN) links. GUPs at remote branches do not update content across slow WAN links Solution: Added a check so that when the token is invalidated, the keep-alive task cancels and logs out from Symantec Endpoint Protection Manager. Symptom: After you authenticate and get a new REST API token for Symantec Endpoint Protection Manager, and then invalidate the token, you continue to see ping requests in catalinaWS.out and KeepAlive-*.log. Solution: Changed the Auto-Protect code so that it does not encounter deadlocks under certain circumstances.Įach expired SEPM authentication token leaves an unnecessary thread running A restart allows the affected computers to work again, but the issue may return. You do not get a log on screen, nor can you access anything on the computers while they are in this state, though the affected systems may respond to pings. This issue also occurs with virtualized servers and desktop computers hosted on VMware and Hyper-V. During this hang, you cannot connect remotely to the systems using programs such as Remote Desktop Connection.
Symptom: Servers and desktop computers lock up or hang after they upgrade to Symantec Endpoint Protection 14 MP1.
This information supplements the information found in the Release Notes. This document lists the new fixes and component versions in Symantec Endpoint Protection (SEP) 14 Maintenance Pack 2 (14 MP2).
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